“Are you seeing a white box on fire stick at the bottom of your TV screen? Than do not worry as it is not a technical issue with your fire stick device. Later in this post we will explain you what this issue is and how to fix it. Just read this article carefully and follow the instructions to remove fire stick white box from the TV screen."
Fire Stick is Amazon’s streaming device that can make your entertainment more pleasurable and soothing compared to other streaming devices on the basis of its robust technology that is missing in contemporary devices like Roku, Kobo, etc. However, a few of the glitches were encountered by its users, and one of the common issues faced by users is when they see a white box on Fire Stick that can interrupt your entertainment and annoy badly and compel you finding the solution thereof.
What Is White Box On Fire Stick?
If you see a white box on fire stick, do not panic as it’s actually not a technical glitch. In fact it’s an accessibility feature that has been designed for visually impaired persons and Amazon calls it “Text Banner”. If you are seeing a Fire Stick White Box, you might have turned “ON” this feature accidently. This feature lets the user know that where he is and what actions he is doing with the remote controller. Thus there is nothing to worry about as this issue can be fixed easily. Just keep in mind that you need to follow these things one by one and do not mess with other “Settings” on your fire stick.
How To Get Rid Of White Box On Fire Stick
If you want to get rid of white box on fire stick temporarily than you can do following two things. But remember this is just a temporarily solution not permanent. This solution takes only couple of seconds to do and it is very easy.
- You need to press and hold down “Play/Pause” button for few seconds.
- You can also press the “Rewind” and “Fast Forward” button for 2 seconds.
These things will disable fire stick white box temporarily but if you accidentally do any one of them again, white box will appear on the screen and you have to disable it again.
Disable Fire Stick White Box Permanently
If you want to disable fire stick white box permanently than here is the solution. With the help of the remote controller, you need to follow these steps one by one to get rid of white box on fire stick forever.
- At first switch “ON” your Fire Stick.
- On the top, you will see “Settings” icon, tap on it.
- Now you need to navigate to “Accessibility” options.
- There you will see “Text Banner” option.
- Just turn “OFF” this feature.
If you have followed the above mentioned steps correctly, we hope that your issue is now resolved. Still if you are not able to fix this fire stick white box problem, we suggest you to contact customer service team. There are many ways to reach them like support forum and live chat. We would suggest you to contact them directly via phone, you might need to be on hold for some time but you will defiantly get hold of live human who might be able to help you better.