“Amazon Prime Video Error Code 1061 is one of the most common errors that occur primarily with fire stick devices. And when this error occurs, you will see one of these messages on your TV “Home is not available” or “Not able to connect to Home”. This happens because your fire stick device is not able to connect to internet."
What is Amazon Prime Error Code 1061?
One of the most common causes of Amazon Prime Error Code 1061 is the network problem. There might be several reasons behind this problem such as maintenance of servers, problems with your device or the connectivity issues. Most of the times this error occurs when your fire stick device or Prime Video app is not able to connect to internet and you will see the following message on your TV screen “Home is not available” or “Not able to connect to Home”. There could be many reasons due to which your device is not able to connect to internet such as network congestion or poor signals from your Wi-Fi router. Amazon Prime Video Error Code 1061 can be fixed easily by just restarting your Wi-Fi router but if that doesn’t solve the problem, you might need to relocate your router to get better signal strength.
How to Fix Amazon Error Code 1061?
In order to fix Amazon Error Code 1061, we need to check a couple of things such as your internet connection and fire stick device itself. Following is the list of things that we need to check and troubleshoot to fix this error.
- Check Your Internet Connection
- Re-Start Your Wi-Fi Router
- Re-Start Your Fire Stick Device
- Clear Prime Video App Data & Cache
1. Check Your Internet Connection
This is where you need to start to fix Amazon Prime Error Code 1061. You need to go to your computer and open your favorite internet browser. Now you need to go to www.speedtest.net website to check the speed of your internet connection. If you see a slow internet speed, contact your internet service provider to the issue with your internet.
2. Re-Start Your Wi-Fi Router
This is one of the simplest things to do, just take the router’s power code out from the socket and wait for 5-10 minutes. Within this time your router must have cooled down, now put the power back into the socket and wait for couple of minutes for the router to re-start. Now check if the Amazon Error Code 1061 has gone.
3. Re-Start Your Fire Stick Device
If the above mentioned two things didn’t solve your problem then you must re-start your fire stick device to fix Amazon Prime Video Error Code 1061. Just follow these simple steps to restart your fire stick device.
- From the “Home” menu, go to “Settings”
- Now tap on “My Fire TV” option
- Now tap on “Re-Start” option
- Wait for couple of minutes
4. Clear Prime Video App Cache
This is the last step that you need to follow to fix Amazon Prime Error Code 1061. You need to clear the cache and data for the prime video application, just follow these steps.
- Turn “ON” your fire stick
- From the “Home” page, go to “Settings”
- Now navigate to “Applications” options
- Tap on “Manage Installed Application” option
- Select “Prime Video” application
- Tap on “Clear Data” option
- Tap on “Clear Cache” option
In this article, the above-given steps can help you resolve this issue. If you are unable to encounter a Fire Stick Error Code 1061, you can call our Fire Stick Support Number, and there your issue will be resolved within a couple of minutes. The team here is very talented and looking to help you in fastest way as possible. You can also take help from community forum and online guide articles.